This Privacy Policy applies to Services provided by Flowing Blue, LLC. (Flowing Blue) via the domain and sub-domains of Flowing Blue, LLC.. By visiting a Flowing Blue website you agree to be bound by the terms and conditions of this Privacy Policy and you expressly consent to Flowing Blue’s use and disclosure of your personal information in accordance therewith. This Privacy Policy is incorporated into and subject to the terms of the [Flowing Blue General Terms of Service]. If you do not agree to all of our terms and conditions you may not use or access our site.
- Information We Collect
Flowing Blue only collects personal information about users that we consider necessary for providing our Services in an efficient, customized, and user-friendly manner, as set forth by ICANN, JPRS, JPNIC and/or other policies pertaining to the services.
- Information from Children
If you are under the age of 20, you may only use our Site in conjunction with and under the supervision of your parents or guardians, and with express permission from Flowing Blue. For this reason, we ask that children do not submit any personal information to Flowing Blue.
- Our Use of Your Information
For some of our Services, we may require you to provide contact and identity information, billing information, and other personal information. Under some circumstances, we may also require additional financial information, including, without limitation, your billing address, bank account information, a credit card number and expiration date, and tracking information from funds transfers.
When you access a Flowing Blue website, we may automatically collect certain information based upon your behavior on the site. We use this information to do internal research on our user’s demographics, interests, and behavior to serve our users better. This information may include the URL that you come from or go to (whether this URL is on the site or not), your browser information, and your IP address.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the site, we may collect such information into a file specific to you or the subject of your correspondence.
We use your information and other information we obtain from your current and past activities on the site to resolve disputes, troubleshoot problems, collect fees owed, pay amounts due you, verify your account data, measure user interest in Flowing Blue’s products and services, inform you about online and offline offers, products, services, and updates, customize your experience, detect and protect us against error, fraud and other criminal activity, and enforce our General Terms of Service. At times, we may look across multiple users to identify problems or resolve disputes, and we may examine your information to identify users using multiple login names. We may compare and review your information for resolving or investigating mistakes, conflicts, and accuracy.
We provide you the opportunity to opt-out of having your personally identifiable information used for certain purposes when we ask for this information. By way of example only (and not limitation), if you register for a user account but do not wish to receive any additional marketing material from us, you can generally indicate your preference on the registration form. If you no longer wish to receive news or promotional materials, you may opt-out of receiving them by following the instructions included in each news release or communication.
We will let you know if and when your personal information is collected by any third party that is not our agent/service provider so that you can make a considered decision as to whether or not to share your information with that party.
Cookies
We use data collection devices such as cookies on certain pages of the site to help us in our analytics, effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our services. We may offer certain promotions or other benefits that are only available if you have an active cookie provided through our Site. Cookies may also allow you to enter your password less frequently during a session. Cookies also assist us in presenting you with information we believe is well targeted to your interests. Information we gather from use of cookies may also be linked with personal information we have about you. Some cookies last only for your current visit to our Site and are automatically deleted by your computer when your visit comes to an end. Depending upon the browser you use, you may be able to decline or delete cookies. Doing so, however, may limit your use and enjoyment of our Site and Services.
Some of our business partners (e.g., advertisers) may use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Flowing Blue only and does not cover the use of cookies by any advertisers.
You agree that we may use your information to contact you and deliver information to you that we believe is well suited or otherwise targeted to your perceived interests, including advertisements, notices, product offerings, and communications relevant to your use of the site. By accepting this Agreement, you expressly agree to receive this information.
- Our Disclosure of Your Information
We do not (and will not) sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal course of business as part of Services provided through our Site.
Advertisers. We gather up data across numerous registered user accounts and disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. For such purposes, we do not disclose any information that we believe could be used to identify Flowing Blue users personally. Flowing Blue may receive a fee or other benefits for providing such information.
Our Site. Although we undertake reasonable efforts to prevent it, others may illegally attempt to automatically collect your email address from the site. If you are involved in a transaction, we have features that may allow other users to view your email address and obtain your contact and other information to help complete the transaction. Further, we may send out notices to you or other users regarding suspicious activity or policy violations on the site.
Affiliates for Our Operations. We may use third parties (affiliates) to facilitate or outsource one or more aspects of the Services that we provide to you (e.g., Transfer services related to payments and domain name transfers, domain name search technology, advertising provisions, and other services) and therefore we may provide some of your information directly to these affiliates. We may or may not hold an ownership interest in these affiliates. Affiliates are subject to confidentiality agreements with us and other legal restrictions that restrict or prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced service, unless you have explicitly agreed or given your prior permission to them for additional uses. In some instances, the affiliate may collect information directly from you. In these cases, we will strive to tell you of the involvement of the affiliate, but what information you provide them will be up to you.
Our affiliates, subsidiaries, and joint venturers follow their own privacy practices that may be more or less protective of their users than Flowing Blue’s practices described in this document. Flowing Blue, its affiliates, subsidiaries, joint venturers, or any combination of such, will share some or all of your information with another business entity should we plan to merge with, or be acquired by, or obtain investment funds from that person or entity.
Legal Requests. Flowing Blue cooperates with law enforcement authorities, as well as with other third parties, to enforce laws, intellectual property rights, and to prevent fraud. Although as noted below, we typically require a subpoena or similar legal document prior to doing so, we do reserve the right, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can, and you authorize us to, disclose your name, full address and postal code, telephone number, email address, login name, access history, IP address, fraud complaints, and site use history, with or without a subpoena.
Without restricting our rights to do so as noted above, as a general policy we will not disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to protect our rights or to prevent imminent physical harm, financial loss or to report suspected past, present, or future illegal activity. Further, we can, and you authorize us to, disclose to a third party your information, including your name, full address and postal code, country, phone number, email, and company name, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
- Control of Your Login Name and Password
Access to the Site and Services is generally controlled by user name and password. Guard this information carefully. You are responsible for all actions taken using your user name and password, including fees charged to your account and adherence to the [Flowing Blue General Terms of Service]. This is the case whether or not you specifically authorized such activities. Flowing Blue personnel, its agents or affiliates will not ask you for your Flowing Blue password. If you lose control of your password, you may lose substantial control over your information and may be subject to legally binding actions taken on your behalf. You may also lose access to any account you have created or to transactions in which you were involved. You should change your password regularly using the online process.
- Accessing, Reviewing and Changing Your Personal Information
Subject to conditions, Flowing Blue allows users the ability to review and change the information you submit to us by logging into the site and entering in the new information yourself. For example, once you have logged into the Site, you can change your password, other personal, contact, and financial information, and user preferences by going to the applicable pages and following the instructions. Certain information may not be subject to change (such as domain names subject to negotiation, pending auction, offers, transfer and the like).
You must always keep your personal information updated. It is the principle means of our contacting you. Because of limited staff and the difficulties in authentication, we typically do not accept modifications that are not submitted through the Site.
Subject to the [Flowing Blue General Terms of Service] and other restrictions, you may delete or deactivate your account or information contained therein upon request. To request deletion or deactivation please contact us through our Home Page. In certain circumstances we may refuse or delay deletion or deactivation. Even if an account is deactivated or deleted, we will still retain all or some of your information for internal use consistent with this Policy, or in order to prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our [Flowing Blue General Terms of Service], and comply with legal requirements. Therefore, you should not expect that your information will be completely removed from our databases in response to your requests.
- Security
Flowing Blue follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your information is stored on Flowing Blue’s servers located in various locations such as the United States, Japan and in European Union countries. When you enter sensitive information (such as credit card or bank information) on our registration or order forms, we undertake to encrypt that information using secure socket layer or other similar technology (SSL). We treat data as an asset and strive to protect it loss and unauthorized access. We employ many different security techniques to protect data from unauthorized access by users whether they are inside or outside Flowing Blue. You understand and agree that perfect security does not exist on the Internet or with any digital or physical data collection and retention systems.
Flowing Blue personnel are trained appropriately regarding the application of privacy practices and the importance of protecting your information.
- Notice, Modification
We may change or replace this Policy at any time and without notice. Such changes shall be effective as noted in our [Flowing Blue General Terms of Service].